Email is the only channel
Correspondence is handled by email so that the details of an enquiry are recorded in writing and can be referred back to.
Contacts
Contact CLOUD AND KEY LTD
All enquiries are handled by email. The details below are provided as plain text.
Contact details
- Company name
- CLOUD AND KEY LTD
- [email protected]
- Domain
- cloudandkey.com
These details are shown as plain text so they can be copied manually into your email client.
Writing an enquiry
What to include in your email
An enquiry that describes the situation in concrete terms allows a more specific reply. The points below are a guide, not a requirement.
- The organisation and context. What the organisation does and where software fits into that work.
- The problem or objective. The process that is not working well, or the capability that does not yet exist.
- Existing systems. The applications, databases, hosting arrangements or third-party services already in use.
- Type of work expected. New development, extension of an existing system, integration, automation, testing or maintenance.
- Constraints. Technical, organisational or scheduling factors that affect how the work must be carried out.
- Materials you can share. Documentation, specifications, screenshots or access arrangements that would help us understand the current state.
Good to know
Before you write
A short note about how enquiries are handled.
Confidential information
Please avoid sending credentials, personal data or sensitive documents in a first message. Access arrangements can be discussed once the scope is understood.
Clarifying questions
A first reply may consist of questions. Establishing the actual requirement is more useful than an estimate produced from assumptions.